Reminder Service

Dog, including kennel cough & cat annual booster vaccinations
After a course of vaccinations or a booster a reminder will be sent 12 months later as follows:

  1. a) If an e-mail address is available an e-mail reminder will be sent, with a further reminder 1 month later
  2. b) If we don’t have an e-mail address, a reminder will be sent by post.

If the booster vaccination has not been given by 14 months we will send a further reminder by e-mail and by post. This reminder will explain that Re-start Vaccination will be required if the booster is not carried out within that month

If the booster vaccination has not been given by 15 months we will send a letter by e-mail and by post. This letter will explain that the vaccination has now lapsed and that it will be necessary for your pet to have another course of vaccinations.


Rabies Vaccinations

The PETS scheme does not allow for any extension to the intervals between boosters. Therefore we will continue to send Rabies vaccination reminders by post at least 1 month before they are due.


Wormer Reminders

It is our normal practice to supply 2 doses of worm treatment at one time

We will send an e-mail & text alert 3 months after wormer dispensed advising use of the dose already supplied. We will send a reminder at 6 months by e-mail and by post advising you to collect more wormer.

If you don’t have the 3-month dose you can always order the wormer from us at this point. Please telephone the surgery and we will have the treatment dispensed for you. Alternatively you can order this treatment online


Free Dental Check

After any Dental procedure or Dental check we will send a letter by e-mail or by post offering a free Dental check. Please note there is NO charge for this check

Periodic Health Check

Unfortunately some patients have chronic conditions or are on long-term medication. At a frequency determined by the vet looking after your pet we will advise that a periodic health check is recommended. Since this check often includes a blood sample it’s best to bring your pet having been fasted for 12 hours. Most clients find that this is more convenient if they make an appointment for a morning surgery. Equally some blood samples have to be sent off to a laboratory so it’s best to avoid Friday appointments and the weekend post

We will send a send a letter by e-mail or by post at the time set by the vet (often 6 or 12 months); after 1 month if the check hasn’t been we’ll send a further letter by e-mail and by post

Delvosterone

This injection is used to prevent female dogs coming into season.

It can be used either as a single injection or as part of a course of injections. After the first injection, the second is given after a gap of 3 months; a third injection is given after a gap of 4 months. After that injections are given every 5 months. Our computerised reminder system takes into account these different gaps & will remind you at the appropriate time.

We’ll send a letter by e-mail and by post and if we don’t hear from you within a month we’ll send a further letter by e-mail and by post.

Grooming

When you collect your pet after grooming we will discuss with you a suitable time for the next grooming. We will send a send a letter by e-mail or by post in time for you to make the appointment

Flea and Tick Treatment

We will send a text alert and e-mail reminder when the next treatment should be given. If you require more Vectra 3D or Felis please telephone the surgery and we will have the treatment dispensed for you. Alternatively you can order this treatment online